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Summary

A team leader or supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role. Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.

Maths & English

This apprenticeship requires learners to achieve maths and English at Level 2. At interview, we will carry out an assessment to determine current literacy and numeracy levels. We will take account of any support needs in determining the suitability of learners for this apprenticeship.

What are my career options?

Supervisor; Team Leader; Project Officer; Shift Supervisor; Foreperson; Shift Manager