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Apply for this apprenticeship here:
https://www.sgscol.ac.uk/study/professional-and-financial/business-administration-l3-apprenticeship
Apprenticeship
information
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Summary
Business administrators can be employed in small and large businesses in the public, private and charitable sectors. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation.
The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.
Typical Job Role
Business Administrator
Duration
18 months
Programme Delivery
SGS has elected to deliver the
on-programme learning using the Level 3 Diploma for the Business Administrator
The 7 mandatory units making up this qualification are listed below. In
addition, learners will be required to select one relevant optional unit.
The
standard is assessed by a range of methods to meet all the knowledge, skills and
behaviours. Evidence will be collated within a portfolio of evidence. To achieve
the full Level 3, all units of the Diploma must be passed, meeting the
assessment criteria. College attendance for the delivery of the Diploma is
mandatory for all apprentices.
Resources
Registration fees are included and resources
will be available through Smart Assessor, the e-portfolio platform used by the
college for apprentices.
Maths and English
This apprenticeship requires learners
to achieve maths and English at Level 2. Typically, it is realistic for learners
to progress up one level during the apprenticeship. At interview, we will carry
out an assessment to determine current literacy and numeracy levels. We
will take account of any support needs in determining the suitability of
learners for this apprenticeship.
Assessment overview
The End Point Assessment (EPA)
consists of three elements, all of which may be completed online. All assessment
methods need to be passed. Each assessment method should directly assess the
Knowledge, Skills and Behaviours (KSBs) of the Standard.
Our recommended End
Point Assessment Organisation is City and Guilds.
Knowledge Test
The apprentice undertakes a multi-choice
test to last a maximum of 60 minutes and include 50 equally weighted
multi-choice questions with four possible answers each.
Portfolio-based Interview
The interview is for 30-45
minutes and scored out of 100 by the Independent End-Point Assessment
Organisation (EPAO). The Portfolio of Learning provides a structure for this
conversation. Evidence is gathered on-programme and the employer should
facilitate this through relevant tasks and support. The interview assesses
understanding and learning shown in the
Portfolio.
The interview assesses:
Understanding of
the portfolio to validate competence shown
Self-reflection of performance,
demonstrating knowledge and how appropriate skills and behaviours have been
applied
Judgement and understanding to explain appropriate examples.
Project Presentation:
The apprentice delivers a
presentation to the EPAO on a project they have completed or a process they have
improved. The presentation lasts 10-15 minutes, with a further 10-15 minutes for
a Q&A session.
The presentation should summarise the aim, outcome and responsibilities of
the KSBs shown in the project. The presentation should demonstrate how they
approached a task and the skills shown in doing so, building towards how they
would improve the results going forward.
The presentation is expected to be
produced using Microsoft Office PowerPoint or Prezi, demonstrating a minimum
level of IT skills.
Weighting and grading of assessment methods
Each part of the EPA has a
pass mark of 60% and must be passed in order to pass the overall apprenticeship.
Grade boundaries are provided below for each method. The percentage scored for
each of the Assessment Methods is to be rolled-up into an overall percentage to
decide the grade for the apprenticeship. The following weighting is to be used:
Knowledge Test – 20%
Portfolio Interview – 40%
Project Presentation –
40%
The overall pass mark is 60% and a distinction can be awarded for higher
levels of attainment.
Knowledge, Skills and Behaviours for the Business Administrator
Apprentice
A Standard contains a list of the skills, knowledge and
behaviours an apprentice will need to have learned by the end of their
apprenticeship. A portfolio will be compiled throughout the apprenticeship
to reflect this and will include evidence collated from the work place such as,
but not limited to; emails, letters, reports, presentations, appraisal
information, and witness testimonies.
Knowledge
- The organisation
- Value of their skills
- Stakeholders
- Relevant regulation
- Policies
- Business fundamentals
- Processes
- External environment factors
Skills
- IT
- Record and document production
- Decision making
- Interpersonal skills
- Communication
- Quality
- Planning and organisation
- Project management
Behaviours
- Professionalism
- Personal qualities
- Managing performance
- Adaptability
- Responsibility
20% Off-The-Job Training
“Off-the-job training is a statutory requirement
for an apprenticeship. It is training which is received by the apprentice,
during the apprentice’s normal working hours, for the purpose of achieving the
knowledge, skills and behaviours of the apprenticeship.”
Apprenticeship information last updated: Tuesday 2nd July 2024 @ 8.02am (18 hours ago)
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